No notifications?
Confirm that notifications are allowed in iPhone Settings and that your preferred notification categories are enabled in Supertime.
Sign-in help
Supertime signs you in with a one-time code sent to your phone number. You do not need to create a password.
- Confirm that the phone number is entered correctly.
- Request a new code and use only the newest code you receive.
- If the code still does not arrive, email support. Do not send us the code itself.
Keep verification codes private.
Supertime support will never ask you to share a one-time sign-in code.
Games & results
Your Supertime lineup brings together a variety of quick daily games. If a game or result is not behaving as expected:
- Make sure your iPhone is connected to the internet.
- Close and reopen Supertime, then return to today’s lineup.
- Check the App Store for the newest available version.
- Include the game name and what happened when you contact support. A screenshot is helpful if it contains no private information.
For rules and descriptions of the current game lineup, visit Questions about Supertime.
Notifications
You can choose which Supertime notifications you receive in the app’s settings. You can also manage permission for Supertime in iPhone Settings → Notifications → Supertime.
Too many notifications?
Adjust individual notification preferences inside Supertime, or turn off the app’s notifications in iPhone Settings.
Contact support
Email is the best way to reach us. The details below help us investigate without asking you to share sensitive information.
- Your Supertime display name.
- Optionally, the last four digits of the phone number you sign in with. You do not need to include the full number in your first message.
- Your iPhone model, iOS version and Supertime app version.
- A short description of what you expected, what happened and the steps that produced the issue.
- A screenshot or screen recording, after removing private information.
Common questions
What devices does Supertime support?
Supertime is made for iPhone and requires iOS 18 or later.
Can I use Supertime without sharing my contacts?
Yes. Contact access is optional. You can decline the permission or turn contact discovery off in Supertime settings.
How do I change photo, contact or notification permission?
Open iPhone Settings, select Apps, choose Supertime and adjust the available permissions. Notification preferences can also be customized inside Supertime.
How do I request access to or deletion of my data?
Use the steps under Make a request in our privacy policy. Deleting the app from your phone does not by itself delete your Supertime account.
Where can I read the privacy policy?
Read the Supertime Privacy Policy for details about the information the app uses and the choices available to you.
Friends, groups & chat
Supertime lets you play with friends, join groups, chat and react. Contact discovery is optional and can be turned off in Supertime settings.
Report a safety or conduct concern
Email support@supertimeapp.com with the subject “Supertime safety report.” How to report lists what to include and what you can do while you wait. Do not forward one-time codes, phone numbers or unrelated private messages.
If you or someone else is in immediate danger, contact local emergency services first. Supertime support is not an emergency service.
Community & Safety covers the behavior and content allowed in Supertime, and how enforcement works.